At WildOak, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, place an order, or interact with our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with WildOak:
- Personal Identification Information: This includes your name, business name, email address, mailing address, phone number, and payment information.
- Order and Transaction Information: We collect details about the products you purchase, order history, and related transactional information.
- Website Usage Information: We may collect non-personally identifiable information through cookies and tracking technologies, such as IP addresses, browsing behavior, and device information.
- Business Information: As a B2B store, we may collect information about your business, such as the type of business you operate, your industry, and your specific needs related to our workwear, huntingwear, gun covers, and tactical wear.
2. How We Use Your Information
We use the information we collect to:
- Process and Fulfill Orders: To complete your purchases, process payments, and provide customer support.
- Improve Our Services: To analyze and improve our products, website, and customer service, ensuring the best possible user experience.
- Communication: To send you updates on your order, respond to your inquiries, and provide relevant information about new products or services.
- Marketing: We may use your contact information to send promotional materials, product updates, or newsletters. You can opt-out of marketing communications at any time.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. How We Protect Your Information
WildOak takes the security of your personal data seriously and implements reasonable measures to protect it. These include:
- Encryption: We use secure socket layer (SSL) technology to encrypt sensitive payment data during transactions.
- Access Control: We restrict access to your personal information to authorized personnel only.
- Data Storage: We store your data in secure, protected servers and ensure that third-party service providers we work with also adhere to industry-standard security practices.
While we take appropriate steps to safeguard your personal information, no data transmission over the internet or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We work with trusted third-party companies to help process payments, ship orders, and perform business operations. These partners are obligated to handle your information securely and only for the purposes for which we disclose it.
- Legal Compliance: If required by law, we may disclose your information to government authorities or legal entities in response to legal processes or investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us:
- Analyze website traffic and usage patterns
- Personalize your experience by remembering preferences and login details
- Provide targeted marketing and promotions based on your browsing behavior
You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our website.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will have an effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
WildOak
Email: support@wildoak.us
Phone: +923304251999